Privacy Policy

Privacy Policy

Last updated: August 2026

Vivaham.au respects your privacy and is committed to protecting the personal information you provide when using our website and matrimonial services.

This Privacy Policy explains what information we may collect, how we use and protect that information, and the choices available to you.

  1. Information We Collect

When you register for an account, create a matrimonial profile, contact us, or use our services, we may collect information including:

  • Your name
  • Email address and mobile number
  • Date of birth and age
  • Gender
  • Country, state, city and postcode
  • Nationality and residency status
  • Languages spoken
  • Cultural and community background
  • Religion and community/caste information where voluntarily provided
  • Education and occupation
  • Marital status
  • Family information
  • Lifestyle preferences
  • Partner preferences
  • Photographs and other images you upload
  • Information contained in your “About Me” section
  • Other information you voluntarily provide through your profile or communications with us

Some information you choose to provide may be considered sensitive information. You should only provide information that you are comfortable sharing for the purpose of using our matrimonial service.

  1. How We Use Your Information

We may use your information to:

  • Create and maintain your account and matrimonial profile
  • Provide our matrimonial and member-matching services
  • Allow eligible members to search for and view profiles
  • Review and approve registrations and profiles
  • Communicate with you regarding your account
  • Provide customer support
  • Maintain the safety, security and integrity of the website
  • Detect or prevent fraudulent, misleading or inappropriate activity
  • Improve our services and website
  • Comply with applicable legal obligations

We will not use your personal information for purposes unrelated to the operation of the service unless permitted by law or with your consent where required.

  1. Profile Visibility

Vivaham.au is a membership-based matrimonial service.

Information you include in your matrimonial profile may be visible to other authorised members according to the privacy, membership and visibility settings applicable to your account.

Please carefully consider what information you include in your profile.

We recommend that you do not include highly sensitive information such as passwords, financial information, identification document numbers, or unnecessary personal contact information in publicly viewable profile fields.

  1. Photographs

Photographs uploaded to your profile may be displayed to other authorised members according to the visibility settings of the website and your membership level.

By uploading a photograph, you confirm that you have the right to use that photograph and consent to its display as part of your matrimonial profile.

  1. Contact Information

Your email address and mobile number are collected for account administration, verification, security and communication purposes.

We may restrict the visibility of direct contact information to protect members’ privacy and safety.

  1. Administrative Review

Registrations and profiles may be reviewed by authorised Vivaham.au administrators before approval.

We reserve the right to reject, suspend or remove profiles that appear fraudulent, misleading, inappropriate, incomplete, unsafe, or contrary to our Terms and Conditions.

  1. Sharing of Personal Information

We do not sell your personal information.

We may disclose information where reasonably necessary to service providers who assist us in operating the website, hosting, communications, security or other business functions.

Where service providers handle personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately.

We may also disclose information where required or authorised by Australian law, or where reasonably necessary to investigate suspected fraud, misuse, threats to safety or unlawful activity.

  1. Data Security

We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

However, no internet-based service can guarantee absolute security. Members should use a strong password, keep their login credentials confidential, and exercise appropriate caution when communicating with other members.

  1. Your Responsibilities

You are responsible for ensuring that information you provide is accurate and that you have permission to provide any information relating to another person.

You should exercise caution before sharing personal, financial or contact information with another member.

Vivaham.au does not recommend sending money or providing banking, credit card or financial information to another member.

  1. Accessing and Updating Your Information

Registered members may be able to access and update their profile information through their account.

You may also contact us if you wish to request access to, correction of, or assistance with personal information held about you.

  1. Account and Data Deletion

You may request deletion of your account and associated personal information.

We will take reasonable steps to delete or de-identify personal information when it is no longer required, subject to any information we are required or permitted to retain for legal, security, fraud-prevention, dispute-resolution or administrative purposes.

  1. Cookies and Website Data

Our website may use cookies and similar technologies necessary for login, security, website functionality, preferences and performance.

Additional information about cookies may be provided separately where required.

  1. Third-Party Services

Our website may use third-party providers for services such as website hosting, email delivery, security, analytics or payment processing.

These providers may process limited information as necessary to provide their services.

  1. Children’s Privacy

Vivaham.au is intended only for adults aged 18 years or older.

Persons under 18 years of age must not register for or use the matrimonial service.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will be published on this website with an updated revision date.

  1. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, request deletion of your account, or make a privacy-related complaint, please contact us through the Contact page on Vivaham.au.

Scroll to Top